Terms & Conditions
1. Introduction
These Terms & Conditions apply to your use of www.farmersbliss.com and to enquiries, reservations, purchases, deliveries, and communications made with FarmersBliss.
By using this website or placing an enquiry or order with us, you agree to these Terms & Conditions.
FarmersBliss is a brand of Suttrula.
2. Business Details
Brand: FarmersBliss
Legal Entity: [Insert registered business name]
Address: [Insert full business address]
Email: sales@farmersbliss.com
Phone / WhatsApp: [Insert phone number]
3. Products
FarmersBliss may offer fresh produce, fruits, vegetables, groceries, farm products, seasonal products, and other food-related items.
Product availability depends on season, harvest condition, supplier availability, stock availability, logistics, delivery location, and quality checks.
We reserve the right to change, replace, pause, or remove products from sale at any time.
4. Product Images and Descriptions
We try to show product information accurately. However, actual products may vary slightly from website images due to natural variation in size, shape, colour, ripeness, packaging, harvest batch, or seasonal quality.
Images are for presentation purposes unless specifically stated otherwise.
5. Organic, Natural, and Pesticide-Free Claims
Where products are described as organic, naturally grown, pesticide-free, farm fresh, or similar, such claims are based on available supplier, farmer, product, certification, or sourcing information.
For EU sales, legally protected organic claims will be used only where applicable certification and labelling requirements are met.
6. Orders and Enquiries
Customers may contact FarmersBliss through website contact form, email, phone, WhatsApp, social media, or other approved communication channels.
An enquiry does not automatically confirm an order. An order is confirmed only when product availability is confirmed, price is confirmed, delivery location is confirmed, payment method is agreed, and FarmersBliss confirms acceptance of the order.
7. Prices
Prices may vary depending on product type, weight or quantity, season, market cost, import or sourcing cost, delivery location, packaging, and taxes and duties where applicable.
Unless clearly stated otherwise, prices shown or quoted are subject to confirmation before order acceptance.
For EU customers, pricing information should clearly mention currency, taxes, delivery charges, and any additional costs before the customer confirms the order.
8. Payment
Accepted payment methods may include bank transfer, online payment, UPI where applicable, cash on delivery where available, and other approved methods.
Payment methods may vary by country and delivery location. Orders may be processed only after payment confirmation unless otherwise agreed.
9. Delivery
Delivery availability depends on the customer’s location and product type. Delivery timelines are estimates and may be affected by weather, harvest delay, customs or import checks, transport delay, public holidays, delivery partner issues, incorrect customer address, or customer unavailability.
We will make reasonable efforts to deliver within the estimated timeframe.
10. Customer Responsibility
Customers are responsible for providing correct and complete information, including name, contact number, email address, delivery address, delivery instructions, and preferred delivery time if applicable.
FarmersBliss is not responsible for failed or delayed delivery caused by incorrect details or customer unavailability.
11. Fresh and Perishable Products
Some FarmersBliss products may be fresh, seasonal, perishable, or temperature-sensitive.
Customers should inspect products upon delivery and store them according to the instructions provided. For fresh produce, minor natural variation, ripening changes, or appearance differences do not automatically qualify as a defect.
12. Cancellation
Cancellation rules may depend on the product type and order status. Orders may not be cancellable after products are packed, dispatched, harvested or reserved specifically for the customer, perishable goods are prepared for delivery, or import or shipping process has started.
Where cancellation is possible, refund rules will be communicated case by case.
13. Returns and Refunds
Returns and refunds are handled according to our Delivery & Returns Policy.
For fresh or perishable products, returns may be limited for hygiene, safety, and product-quality reasons.
If a product is damaged, spoiled, incorrect, or missing, the customer must contact us as soon as possible with photos and order details.
14. Complaints
For complaints, contact us at sales@farmersbliss.com.
Please include name, order details, product details, delivery date, photos where relevant, and a description of the issue.
We will review the complaint and respond as soon as reasonably possible.
15. Website Use
You agree not to misuse this website. You must not copy website content without permission, use the website for unlawful purposes, attempt to hack, damage, or disrupt the website, submit false or misleading information, or use automated scraping tools without permission.
16. Intellectual Property
All website content, including text, images, logos, product descriptions, design, graphics, and brand materials, belongs to FarmersBliss, Suttrula, or respective content owners.
You may not reproduce or use this content for commercial purposes without written permission.
17. Limitation of Liability
FarmersBliss will not be responsible for indirect losses, loss of profit, loss of business, or issues caused by events outside our reasonable control.
Nothing in these Terms excludes liability where it cannot legally be excluded.
18. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will be available on this website.
19. Contact
For questions about these Terms & Conditions, contact: sales@farmersbliss.com
Last updated: 16/05/2026